Bug Description and Impact

Oct 13, 2025 by talynt.org 100 views

Enatega Customer App iOS: Double Categories Overlap or Hide Restaurant Details on Small Screens

Bug Description and Impact

When it comes to navigating through the Enatega Customer App on iOS, users expect a seamless experience, especially when viewing restaurant details on small screens. However, a critical issue arises when the double categories (or category section) either overlap or get hidden, making them inaccessible to the user. This affects the usability and navigation within the restaurant details page, ultimately leading to a frustrating experience for the users.

To Reproduce the Bug

To understand and reproduce the behavior, follow these steps:

Step 1: Open the Application on a Small Screen

Open the Enatega Customer App on a small screen device, such as an iPhone 7 or any other mobile device with a similar screen size.

Step 2: Navigate to the Restaurant Listing

Navigate to the restaurant listing section within the app. This is usually the main page where users can browse through various restaurants.

Step 3: Select a Restaurant to Open Its Details Page

Select a restaurant from the listing to open its details page. This is where users can view more information about the restaurant, including its categories, menu, and other relevant details.

Step 4: Observe the Error

Now, observe the error where the double categories (or category section) overlap or get hidden, making them inaccessible to the user.

Expected Behavior

The expected behavior is that the categories should be fully visible and properly formatted on small screens without overlapping the restaurant details. This would ensure a smooth and user-friendly experience for users navigating through the restaurant details page.

Smartphone Details

To provide more context and reproduce the issue, here are the smartphone details:

Device: iPhone 7
OS: iOS 15.8.3
Browser: Application
Version: Latest

Impact on User Experience

The issue of double categories overlapping or hiding restaurant details on small screens has a significant impact on the user experience. It affects the usability and navigation within the restaurant details page, leading to frustration and potentially causing users to abandon the app. As a result, it is essential to address this issue and ensure that the categories are fully visible and properly formatted on small screens.

Possible Causes

There are several possible causes for this issue, including:

Inadequate layout design: The layout design of the restaurant details page may not be optimized for small screens, leading to overlapping or hidden categories.
Insufficient CSS styling: The CSS styling may not be sufficient to ensure that the categories are properly formatted and visible on small screens.
Browser or device compatibility issues: The issue may be related to compatibility issues with the browser or device, particularly on small screens.

Solutions and Workarounds

To address this issue, several solutions and workarounds can be implemented:

Optimize layout design: Review and optimize the layout design of the restaurant details page to ensure that it is optimized for small screens.
Improve CSS styling: Enhance the CSS styling to ensure that the categories are properly formatted and visible on small screens.
Test on various devices and browsers: Test the app on various devices and browsers to identify and address any compatibility issues.

Conclusion

The issue of double categories overlapping or hiding restaurant details on small screens is a critical problem that affects the usability and navigation within the restaurant details page. To address this issue, it is essential to optimize the layout design, improve CSS styling, and test the app on various devices and browsers. By implementing these solutions and workarounds, the Enatega Customer App can provide a seamless and user-friendly experience for users navigating through the restaurant details page.
Enatega Customer App iOS: Double Categories Overlap or Hide Restaurant Details on Small Screens - Q&A

Frequently Asked Questions and Answers

In this article, we will address some of the most frequently asked questions related to the Enatega Customer App iOS issue of double categories overlapping or hiding restaurant details on small screens.

Q: What is the cause of the double categories overlapping or hiding restaurant details on small screens?

A: The cause of this issue is likely due to inadequate layout design, insufficient CSS styling, or compatibility issues with the browser or device, particularly on small screens.

Q: How can I reproduce the issue?

A: To reproduce the issue, follow these steps:

Open the Enatega Customer App on a small screen device, such as an iPhone 7 or any other mobile device with a similar screen size.
Navigate to the restaurant listing section within the app.
Select a restaurant from the listing to open its details page.
Observe the error where the double categories (or category section) overlap or get hidden, making them inaccessible to the user.

Q: What is the expected behavior?

A: The expected behavior is that the categories should be fully visible and properly formatted on small screens without overlapping the restaurant details.

Q: How can I fix the issue?

A: To fix the issue, you can try the following solutions and workarounds:

Optimize the layout design of the restaurant details page to ensure that it is optimized for small screens.
Improve the CSS styling to ensure that the categories are properly formatted and visible on small screens.
Test the app on various devices and browsers to identify and address any compatibility issues.

Q: What are the possible causes of the issue?

A: The possible causes of the issue include:

Inadequate layout design
Insufficient CSS styling
Browser or device compatibility issues

Q: How can I prevent the issue from occurring in the future?

A: To prevent the issue from occurring in the future, you can:

Regularly test the app on various devices and browsers to identify and address any compatibility issues.
Optimize the layout design and CSS styling to ensure that the categories are properly formatted and visible on small screens.
Use responsive design principles to ensure that the app is optimized for various screen sizes and devices.

Q: What are the consequences of not addressing the issue?

A: The consequences of not addressing the issue include:

Users may experience frustration and difficulty navigating through the restaurant details page.
The app may lose user engagement and loyalty.
The app's reputation may be negatively impacted.

Q: How can I get help with fixing the issue?

A: If you need help with fixing the issue, you can:

Contact the Enatega Customer App support team for assistance.
Reach out to a professional developer or designer for guidance.
Search for online resources and tutorials that can help you resolve the issue.

Conclusion

The Enatega Customer App iOS issue of double categories overlapping or hiding restaurant details on small screens is a critical problem that affects the usability and navigation within the restaurant details page. By understanding the possible causes, solutions, and workarounds, you can address the issue and provide a seamless and user-friendly experience for users navigating through the restaurant details page.