Check i2c bus configuration

Oct 13, 2025 by talynt.org 19 views

REM Not Providing Data: Troubleshooting and Resolution

Introduction

The Remote Equipment Manager (REM) is a crucial component in managing and monitoring various devices connected to a pool controller. However, when REM fails to provide data, it can be frustrating and disrupt the normal functioning of the system. In this article, we will delve into the possible causes of REM not providing data and provide a step-by-step guide to troubleshoot and resolve the issue.

Symptoms and Error Messages

When REM fails to provide data, you may encounter the following symptoms and error messages:

i2c bus not found: When trying to interact with i2c devices, you may receive an error message stating that the bus does not exist.
TypeError: Cannot read properties of undefined (reading 'split'): This error message is often seen in the REM error log and indicates that the system is unable to read properties of an undefined variable.
npm notice: This message may appear when updating npm, but it is not directly related to the REM issue.

Possible Causes

The possible causes of REM not providing data are:

Power cycle: A power cycle on the equipment may have caused the REM to lose its connection to the i2c bus.
REM version: Outdated or incompatible versions of REM may cause issues with data retrieval.
i2c bus configuration: Incorrect or missing i2c bus configuration may prevent REM from interacting with devices.

Troubleshooting Steps

To troubleshoot and resolve the issue, follow these steps:

Step 1: Check REM Version

Update REM: Ensure that you are running the latest version of REM. In your case, you have tried updating from v8.0 to v8.1, but it's recommended to check for any newer versions.
Verify REM version: Confirm that you are running the correct version of REM by checking the REM logs or configuration files.

Step 2: Check i2c Bus Configuration

Verify i2c bus existence: Check if the i2c bus exists in the REM configuration files or logs.
Check i2c bus configuration: Verify that the i2c bus is correctly configured, including the bus address, device address, and any other relevant settings.

Step 3: Check Device Connections

Verify device connections: Ensure that all devices connected to the i2c bus are properly connected and configured.
Check device addresses: Verify that the device addresses are correctly set in the REM configuration files or logs.

Step 4: Check REM Logs

Review REM logs: Check the REM logs for any error messages or warnings that may indicate the cause of the issue.
Check for undefined variables: Look for any instances of undefined variables in the REM logs, which may indicate a configuration issue.

Step 5: Reset REM Configuration

Reset REM configuration: If none of the above steps resolve the issue, try resetting the REM configuration to its default settings.
Reconfigure REM: Reconfigure REM to its original settings, including the i2c bus configuration and device addresses.

Conclusion

REM not providing data can be a frustrating issue, but by following the troubleshooting steps outlined in this article, you should be able to identify and resolve the cause of the problem. Remember to check the REM version, i2c bus configuration, device connections, and REM logs to ensure that everything is properly configured. If you are still experiencing issues, consider resetting the REM configuration to its default settings.

Additional Tips

Regularly update REM: Regularly update REM to ensure that you have the latest features and bug fixes.
Monitor REM logs: Regularly monitor the REM logs to catch any issues before they become major problems.
Consult the REM documentation: Consult the REM documentation for any specific configuration or troubleshooting instructions.

REM Error Log Contents

The REM error log contents are as follows:

TypeError: Cannot read properties of undefined (reading 'split')
    at AtlasEZOpmp.getPumpVoltage (/home/pi/relayEquipmentManager/i2c-bus/AtlasEZO.ts:865:34)
    at AtlasEZOpmp.getDeviceInformation (/home/pi/relayEquipmentManager/i2c-bus/AtlasEZO.ts:873:13)

This error message indicates that the system is unable to read properties of an undefined variable. To resolve this issue, you may need to check the REM configuration files or logs for any undefined variables or incorrect settings.

npm Notice

The npm notice is as follows:

npm notice 
npm notice New major version of npm available! 9.5.0 -> 11.2.0
npm notice Changelog: <https://github.com/npm/cli/releases/tag/v11.2.0>
npm notice Run `npm install -g npm@11.2.0` to update!
npm notice

This message indicates that a new major version of npm is available. To update npm, run the command npm install -g npm@11.2.0.
REM Not Providing Data: Q&A

Introduction

In our previous article, we discussed the possible causes and troubleshooting steps for REM not providing data. In this article, we will answer some frequently asked questions (FAQs) related to REM and its configuration.

Q: What is REM, and what is its purpose?

A: REM (Remote Equipment Manager) is a software component that manages and monitors various devices connected to a pool controller. Its purpose is to provide a centralized interface for controlling and monitoring devices, ensuring efficient and safe operation of the pool system.

Q: What are the common causes of REM not providing data?

A: Common causes of REM not providing data include:

Power cycle on the equipment
Outdated or incompatible versions of REM
Incorrect or missing i2c bus configuration
Device connections issues
Undefined variables in the REM logs

Q: How do I update REM to the latest version?

A: To update REM, follow these steps:

Check the REM documentation for the latest version and update instructions.
Download the latest version of REM from the official website or repository.
Follow the update instructions to install the new version.
Verify that the update was successful by checking the REM logs and configuration files.

Q: What is the i2c bus, and how do I configure it?

A: The i2c bus is a communication protocol used to connect devices to the REM. To configure the i2c bus:

Check the REM documentation for the i2c bus configuration instructions.
Verify that the i2c bus is enabled and configured correctly in the REM configuration files or logs.
Ensure that the device addresses are correctly set in the REM configuration files or logs.

Q: How do I troubleshoot REM issues?

A: To troubleshoot REM issues, follow these steps:

Check the REM logs for any error messages or warnings.
Verify that the REM version is up-to-date.
Check the i2c bus configuration and device connections.
Reset the REM configuration to its default settings if necessary.

Q: What are the benefits of using REM?

A: Benefits of using REM include:

Centralized control and monitoring of devices
Efficient and safe operation of the pool system
Easy configuration and troubleshooting
Regular updates and bug fixes

Q: Can I customize REM to suit my specific needs?

A: Yes, you can customize REM to suit your specific needs. REM is a flexible and modular software component that can be configured and customized to meet the requirements of your pool system.

Q: Where can I find more information about REM?

A: More information about REM can be found in the REM documentation, online forums, and support communities. You can also contact the REM developers or support team for assistance.

Q: How do I report issues or provide feedback on REM?

A: To report issues or provide feedback on REM, follow these steps:

Check the REM documentation for the issue reporting and feedback instructions.
Submit a bug report or feature request through the official REM website or repository.
Contact the REM developers or support team for assistance.

Conclusion

In this article, we have answered some frequently asked questions related to REM and its configuration. We hope that this Q&A article has provided you with the information and guidance you need to troubleshoot and resolve REM issues. If you have any further questions or concerns, please don't hesitate to contact us.