Click any choice in the poll

Oct 13, 2025 by talynt.org 73 views

No Voting Possible with Poll App in RC 7.4.x: A Troubleshooting Guide

Are you experiencing issues with the Poll app in RC 7.4.x, where you can create polls but cannot vote on them? This article aims to provide a step-by-step guide on how to reproduce and troubleshoot this issue, ensuring that you can successfully create and participate in polls using the Poll app.

After upgrading from RC 7.3.x to RC 7.4.0, users have reported that the polls created with the Poll app cannot be voted on. Although the app still allows users to create polls, the voting functionality is non-functional. This issue affects users who have upgraded to RC 7.4.0 or RC 7.4.1 and are using the Poll app version 3.1.0.

To reproduce this issue, follow these steps:

Upgrade to RC 7.4.0 or RC 7.4.1: Ensure that your RC instance is upgraded to the latest version, which is RC 7.4.1 in this case.
Create a poll: Use the Poll app to create a new poll. You should be able to create the poll successfully.
Click any choice in the poll: Once the poll is created, click on any of the selection buttons to attempt to vote on the poll.

When you click on any of the selection buttons, the answer should get recorded to the message. This is the expected behavior when voting on a poll.

However, when you click on any of the selection buttons, nothing happens. This indicates that the voting functionality is not working as expected.

To provide more context, here are the system configuration details:

RC instance: 7.4.1
Deploying method: Docker
Apps engine version: 1.49.0
Node version: 22.13.1
Database version: 6.0
Poll App version: 3.1.0

To troubleshoot this issue, follow these steps:

Step 1: Check the Poll App Logs

Check the Poll app logs for any errors or warnings that may indicate the cause of the issue. You can do this by checking the app logs in the RC instance.

Step 2: Verify the Voting Functionality

Verify that the voting functionality is enabled in the Poll app settings. You can do this by checking the app settings in the RC instance.

Step 3: Check for Conflicts with Other Apps

Check if there are any conflicts with other apps that may be causing the issue. You can do this by checking the app dependencies and configurations in the RC instance.

Step 4: Update the Poll App

Update the Poll app to the latest version to see if the issue is resolved. You can do this by updating the app in the RC instance.

Step 5: Contact Support

If none of the above steps resolve the issue, contact the RC support team for further assistance.

In conclusion, the issue of no voting possible with the Poll app in RC 7.4.x is a known issue that affects users who have upgraded to RC 7.4.0 or RC 7.4.1 and are using the Poll app version 3.1.0. By following the troubleshooting steps outlined in this article, you should be able to resolve the issue and successfully create and participate in polls using the Poll app.
No Voting Possible with Poll App in RC 7.4.x: A Q&A Guide

In our previous article, we discussed the issue of no voting possible with the Poll app in RC 7.4.x and provided a step-by-step guide on how to troubleshoot and resolve the issue. In this article, we will provide a Q&A guide to help you better understand the issue and its resolution.

A: The cause of the no voting possible issue with the Poll app in RC 7.4.x is a known issue that affects users who have upgraded to RC 7.4.0 or RC 7.4.1 and are using the Poll app version 3.1.0.

A: The symptoms of the no voting possible issue with the Poll app in RC 7.4.x include:

The Poll app still allows users to create polls, but the voting functionality is non-functional.
When users click on any of the selection buttons, nothing happens.
The answer does not get recorded to the message.

A: To reproduce the no voting possible issue with the Poll app in RC 7.4.x, follow these steps:

Upgrade to RC 7.4.0 or RC 7.4.1.
Create a poll using the Poll app.
Click on any of the selection buttons to attempt to vote on the poll.

A: The system configuration requirements for the no voting possible issue with the Poll app in RC 7.4.x include:

RC instance: 7.4.1
Deploying method: Docker
Apps engine version: 1.49.0
Node version: 22.13.1
Database version: 6.0
Poll App version: 3.1.0

A: To troubleshoot the no voting possible issue with the Poll app in RC 7.4.x, follow these steps:

Check the Poll app logs for any errors or warnings.
Verify that the voting functionality is enabled in the Poll app settings.
Check for conflicts with other apps that may be causing the issue.
Update the Poll app to the latest version.
Contact the RC support team for further assistance.

A: The possible solutions to the no voting possible issue with the Poll app in RC 7.4.x include:

Updating the Poll app to the latest version.
Enabling the voting functionality in the Poll app settings.
Resolving conflicts with other apps that may be causing the issue.
Contacting the RC support team for further assistance.

In conclusion, the no voting possible issue with the Poll app in RC 7.4.x is a known issue that affects users who have upgraded to RC 7.4.0 or RC 7.4.1 and are using the Poll app version 3.1.0. By following the troubleshooting steps and possible solutions outlined in this article, you should be able to resolve the issue and successfully create and participate in polls using the Poll app.