Competency Standards that are not met

Oct 13, 2025 by talynt.org 112 views

Introduction

PT Pelabuhan Indonesia I (Persero), or Pelindo 1, is a state-owned enterprise (BUMN) that plays a crucial role in supporting the smooth flow of national logistics through its port services. One of the key services provided by Pelindo 1 is the berthing and delay of ships. To deliver excellent service to its customers, Pelindo 1 requires a reliable ship fleet and a professional crew. However, the performance of the crew is a critical factor in determining the overall quality of service provided by Pelindo 1.

Background

The performance of the crew in the Pelindo 1 fleet is influenced by various factors, including competency, leadership style, employee compensation, and work environment. This study aims to analyze the factors that affect the performance of the crew in the Pelindo 1 fleet. The study used data from 112 crew members and employed multiple regression analysis to examine the influence of the four variables on the performance of the crew.

Methodology

The study used a quantitative approach, collecting data from 112 crew members in the Pelindo 1 fleet. The data were analyzed using multiple regression analysis to examine the influence of competency, leadership style, employee compensation, and work environment on the performance of the crew.

Results

The results of the multiple regression analysis showed that the four variables together have a significant effect on the performance of the crew. Partially, leadership style, employee compensation, and work environment were proven to have a significant influence on the performance of the crew. Interestingly, partial competence did not show a significant effect on the performance of the crew.

Discussion

The results of this study indicate that competence, which is generally considered an important factor in achieving performance, does not have a significant effect on the performance of the crew in Pelindo 1. There are several factors that may be the cause:

Competency Standards that are not met: Possibly, the competency standards applied in Pelindo 1 have not been fully fulfilled by the crew. This can happen because of the lack of adequate training programs, lack of opportunities for self-development, or less selective recruitment processes.
Lack of awareness of the importance of competence: The crew may not fully realize the importance of competence in carrying out their duties. This low awareness can cause a lack of motivation to improve abilities and knowledge.
Other Factors Domination: Most likely, other factors such as leadership style, compensation, and work environment have a greater influence on the performance of the crew. This shows that Pelindo 1 needs to focus on improving these aspects so that the performance of the crew can be improved.

Recommendations

Based on the results of this study, Pelindo 1 can take several steps to improve the performance of the crew:

Improve Competency Standards: Pelindo 1 needs to review the competency standards applied and ensure that these standards are relevant to the needs and demands of work. Comprehensive and structured training programs need to be implemented to improve the competence of ship crew.
Building an effective leadership culture: Democratic, communicative, and supportive leadership styles will motivate and improve the performance of the crew. Pelindo 1 needs to provide leadership training to leaders on ships to help them build a positive and productive work culture.
Improving the compensation system: A fair and competitive compensation system will attract and maintain quality ship crew. Pelindo 1 needs to review the compensation system and consider providing incentives for ship crews that have high performance.
Creating a conducive work environment: A safe, comfortable, and supportive work environment will improve the morals and motivation of the crew. Pelindo 1 needs to ensure that ships are in good condition, provide adequate facilities, and build good relations between crew and management.

Conclusion

This study shows that the performance of the crew in the Pelindo 1 fleet is influenced by several factors, including leadership style, employee compensation, and work environment. Improving the performance of ship crew is important in improving berthing and delay services, which will ultimately increase customer satisfaction and support the smooth flow of logistics in the port of Indonesia.

Limitations

This study has several limitations. Firstly, the study only focused on the Pelindo 1 fleet and may not be generalizable to other fleets. Secondly, the study only examined the influence of four variables on the performance of the crew, and other factors may also play a role. Finally, the study only used data from 112 crew members, which may not be representative of the entire crew.

Future Research Directions

Future research can build on this study by examining the influence of other factors on the performance of the crew, such as crew demographics, ship type, and port operations. Additionally, future research can explore the impact of improving competency standards, leadership style, employee compensation, and work environment on the performance of the crew.

References

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Frequently Asked Questions

Q: What is the main objective of this study?

A: The main objective of this study is to analyze the factors that affect the performance of ship crews in the ship fleet owned by PT Pelabuhan Indonesia I (Persero).

Q: What are the variables examined in this study?

A: The variables examined in this study are competency, leadership style, employee compensation, and work environment.

Q: What are the results of the multiple regression analysis?

A: The results of the multiple regression analysis show that the four variables together have a significant effect on the performance of the crew. Partially, leadership style, employee compensation, and work environment were proven to have a significant influence on the performance of the crew. Interestingly, partial competence did not show a significant effect on the performance of the crew.

Q: Why did competence not have a significant effect on the performance of the crew?

A: There are several factors that may be the cause, including:

Competency Standards that are not met: Possibly, the competency standards applied in Pelindo 1 have not been fully fulfilled by the crew.
Lack of awareness of the importance of competence: The crew may not fully realize the importance of competence in carrying out their duties.
Other Factors Domination: Most likely, other factors such as leadership style, compensation, and work environment have a greater influence on the performance of the crew.

Q: What are the recommendations to improve the performance of the crew?

A: Based on the results of this study, Pelindo 1 can take several steps to improve the performance of the crew, including:

Improve Competency Standards: Pelindo 1 needs to review the competency standards applied and ensure that these standards are relevant to the needs and demands of work.
Building an effective leadership culture: Democratic, communicative, and supportive leadership styles will motivate and improve the performance of the crew.
Improving the compensation system: A fair and competitive compensation system will attract and maintain quality ship crew.
Creating a conducive work environment: A safe, comfortable, and supportive work environment will improve the morals and motivation of the crew.

Q: What are the limitations of this study?

A: This study has several limitations, including:

Limited sample size: The study only used data from 112 crew members, which may not be representative of the entire crew.
Limited variables examined: The study only examined the influence of four variables on the performance of the crew, and other factors may also play a role.
Limited generalizability: The study only focused on the Pelindo 1 fleet and may not be generalizable to other fleets.

Q: What are the future research directions?

A: Future research can build on this study by examining the influence of other factors on the performance of the crew, such as crew demographics, ship type, and port operations. Additionally, future research can explore the impact of improving competency standards, leadership style, employee compensation, and work environment on the performance of the crew.

Q: What are the implications of this study for Pelindo 1?

A: The results of this study have several implications for Pelindo 1, including:

Improving competency standards: Pelindo 1 needs to review the competency standards applied and ensure that these standards are relevant to the needs and demands of work.
Building an effective leadership culture: Pelindo 1 needs to provide leadership training to leaders on ships to help them build a positive and productive work culture.
Improving the compensation system: Pelindo 1 needs to review the compensation system and consider providing incentives for ship crews that have high performance.
Creating a conducive work environment: Pelindo 1 needs to ensure that ships are in good condition, provide adequate facilities, and build good relations between crew and management.

Conclusion

This Q&A article provides a summary of the main findings and implications of the study on the factors affecting the performance of ship crews in the ship fleet owned by PT Pelabuhan Indonesia I (Persero). The study highlights the importance of improving competency standards, leadership style, employee compensation, and work environment to enhance the performance of the crew.