Device and Operating System Information

Oct 13, 2025 by talynt.org 12 views

Introduction

As a user of AdGuard Home, you may have encountered issues with certain websites or services being blocked due to a false positive block. In this case, the domain ||biligame.com^ is being blocked, which is causing problems with accessing Bilibili games content. In this article, we will explore the issue and provide a solution to unblock the domain.

Prerequisites

Before we dive into the solution, please ensure that you have the following:

You are using the current version of AdGuard Home.
Disabling the blocklists that are causing the issue resolves the problem.

Device and Operating System Information

Device type: Mobile
Operating system: iOS/macOS/tvOS/watchOS
Browser or app: Other (Azur Lane)

AdBlocker and DNS Cloud Service Information

AdBlocker or DNS cloud service: AdGuard Home
Other AdBlocker or DNS cloud service: None

ControlD and NextDNS Information

ControlD users: The Block Response is not set to Custom or Branded, and the issue persists.
NextDNS users: The block page is disabled, and the issue persists.

Blocklist Information

Which blocklist(s) caused the issue: Multi PRO, Multi NORMAL, Multi LIGHT
Which domain(s) need to be unblocked: ||biligame.com^

Why Should the Domain be Unblocked?

The domain ||biligame.com^ is being blocked due to a false positive block. Biligame.com is the official website for Bilibili games and is a legitimate site. Its subdomains, such as wiki.biligame.com, are also legitimate and are used by game apps like Azur Lane and the Chinese server of Fate/Grand Order. Blocking these subdomains causes issues such as inability to load content, log in, or display certain interfaces properly in these games.

For example, yesterday I encountered an issue where the user agreement couldn't be loaded, and the "Agree" button disappeared. The game software requires you to read and agree to the terms before proceeding, which prevented me from accessing the game. This is because the ||biligame.com^ rule also blocks static.biligame.com.

It is true that some advertisements use subdomains of biligame.com. However, I don't think a complete block is warranted, as it has already affected normal gameplay.

Solution

To resolve the issue, we need to unblock the domain ||biligame.com^. To do this, please follow these steps:

Go to the AdGuard Home settings page.
Click on the "Blocklists" tab.
Select the blocklists that are causing the issue (Multi PRO, Multi NORMAL, Multi LIGHT).
Click on the "Edit" button next to each blocklist.
Remove the domain ||biligame.com^ from the blocklist.
Save the changes.

Confirmation

Please confirm that you have:

Verified that the domain(s) are blocked by these blocklists and that the issue is not caused by any other additional blocklists in use.
Verified that the unblocking of the domain(s) has not been declined in any existing issue.
Provided sufficient details to verify the need for unblocking the domain(s).

Terms

Please confirm that the request does not contain any sexually explicit material or private/sensitive information.

Conclusion

In conclusion, the domain ||biligame.com^ is being blocked due to a false positive block. To resolve the issue, we need to unblock the domain. Please follow the steps outlined above to unblock the domain and ensure proper access to Bilibili games content.

Additional Information

If you have any further questions or concerns, please do not hesitate to contact us. We are here to help and provide assistance with any issues related to AdGuard Home.

Contact Us

Q: What is a false positive block?

A: A false positive block occurs when a website or service is blocked by a blocklist, but it is not actually malicious or unwanted. In this case, the domain ||biligame.com^ is being blocked, but it is a legitimate website for Bilibili games.

Q: Why is ||biligame.com^ being blocked?

A: The domain ||biligame.com^ is being blocked due to a false positive block. It is likely that the blocklist is flagging the domain as malicious or unwanted, but it is actually a legitimate website.

Q: What are the consequences of blocking ||biligame.com^?

A: Blocking ||biligame.com^ can cause problems with accessing Bilibili games content. This can include issues such as:

Inability to load content
Log in problems
Display issues with certain interfaces

Q: How can I unblock ||biligame.com^?

A: To unblock ||biligame.com^, you need to remove the domain from the blocklist. To do this, follow these steps:

Go to the AdGuard Home settings page.
Click on the "Blocklists" tab.
Select the blocklists that are causing the issue (Multi PRO, Multi NORMAL, Multi LIGHT).
Click on the "Edit" button next to each blocklist.
Remove the domain ||biligame.com^ from the blocklist.
Save the changes.

Q: What if I am still experiencing issues after unblocking ||biligame.com^?

A: If you are still experiencing issues after unblocking ||biligame.com^, it is possible that there is another blocklist or issue causing the problem. Try disabling all blocklists and see if the issue persists. If it does, you may need to contact AdGuard support for further assistance.

Q: Can I prevent false positive blocks in the future?

A: Yes, you can prevent false positive blocks in the future by:

Regularly reviewing and updating your blocklists
Disabling blocklists that are not necessary
Reporting false positive blocks to AdGuard support

Q: How do I report a false positive block to AdGuard support?

A: To report a false positive block to AdGuard support, follow these steps:

Go to the AdGuard support page.
Click on the "Report a false positive block" button.
Fill out the form with the necessary information, including the domain being blocked and the blocklist causing the issue.
Submit the report.

Q: What is the process for resolving a false positive block?

A: The process for resolving a false positive block typically involves:

AdGuard support reviewing the report and verifying the issue.
AdGuard support updating the blocklist to remove the false positive block.
AdGuard support notifying you that the issue has been resolved.

Q: How long does it take to resolve a false positive block?

A: The time it takes to resolve a false positive block can vary depending on the complexity of the issue and the availability of AdGuard support. However, AdGuard typically responds to reports within 24-48 hours.