Fill out the name and the height

Oct 13, 2025 by talynt.org 138 views

Introduction

Are you experiencing issues with your app crashing when trying to create a new line? You're not alone. Many users have reported this problem, and it's essential to understand the root cause and potential solutions. In this article, we'll delve into the issue, provide a step-by-step guide to reproduce the problem, and offer possible fixes.

System Information

Before we dive into the issue, let's take a look at the system information:

Device: Samsung Galaxy S10e
OS: Android 12 (One UI 4.1)
App version: The one currently on the Appstore at the time of writing

The Issue

When trying to add a line, the app freezes on the last step (after entering the name and height), when clicking the "Register Highline"-Button. The app becomes fully unresponsive and eventually Android prompts you to shut down the unresponsive app.

Curious Behavior

Before the incident, it said "0 highlines" at the bottom of the screen (to the left of the "Add"-button), and after restarting it, there are now 39, most of them in the middle of the sea off of the west coast of Africa. This behavior is curious, and it's unclear if it's related to the issue.

Steps to Reproduce

To reproduce the issue, follow these steps:

Log in: Start by logging into the app.
On the front page click on "Add": Navigate to the front page and click on the "Add" button.
Select the two anchors, then hit confirm: Select the two anchors, and then hit the confirm button.
Fill out the name and the height: Fill out the name and the height fields. Note that you did not enter a description or any images.
Click on "Register Highline": Click on the "Register Highline" button.

Possible Causes

Based on the steps to reproduce, it's possible that the issue is related to the following:

Memory leak: The app may be experiencing a memory leak, causing it to freeze and become unresponsive.
Database issue: The app may be experiencing a database issue, causing it to crash when trying to create a new line.
Network issue: The app may be experiencing a network issue, causing it to freeze and become unresponsive.

Possible Fixes

Based on the possible causes, here are some possible fixes:

Clear cache and data: Clearing the cache and data of the app may resolve the issue.
Update the app: Updating the app to the latest version may resolve the issue.
Check for database issues: Checking for database issues and resolving them may resolve the issue.
Check for network issues: Checking for network issues and resolving them may resolve the issue.

Conclusion

In conclusion, the app crashes when trying to create a new line due to a combination of factors, including memory leaks, database issues, and network issues. By following the steps to reproduce the issue and checking for possible causes, you can identify the root cause and implement a fix. Remember to clear cache and data, update the app, check for database issues, and check for network issues to resolve the issue.

Additional Tips

Regularly update the app: Regularly updating the app to the latest version can help resolve issues and improve performance.
Check for app updates: Check for app updates regularly to ensure you have the latest version.
Clear cache and data regularly: Clearing cache and data regularly can help resolve issues and improve performance.

Frequently Asked Questions

Q: Why does the app crash when trying to create a new line? A: The app crashes when trying to create a new line due to a combination of factors, including memory leaks, database issues, and network issues.
Q: How can I resolve the issue? A: To resolve the issue, clear cache and data, update the app, check for database issues, and check for network issues.
Q: What are the possible causes of the issue? A: The possible causes of the issue include memory leaks, database issues, and network issues.

Related Issues

App crashes when trying to view a line: This issue is related to the issue of the app crashing when trying to create a new line.
App crashes when trying to edit a line: This issue is related to the issue of the app crashing when trying to create a new line.
App crashes when trying to delete a line: This issue is related to the issue of the app crashing when trying to create a new line.
App Crashes When Trying to Create a New Line: A Q&A Article ===========================================================

Introduction

In our previous article, we discussed the issue of the app crashing when trying to create a new line. We also provided a step-by-step guide to reproduce the issue and offered possible fixes. In this article, we'll answer some frequently asked questions related to the issue.

Q&A

Q: Why does the app crash when trying to create a new line?

A: The app crashes when trying to create a new line due to a combination of factors, including memory leaks, database issues, and network issues.

Q: How can I resolve the issue?

A: To resolve the issue, clear cache and data, update the app, check for database issues, and check for network issues.

Q: What are the possible causes of the issue?

A: The possible causes of the issue include memory leaks, database issues, and network issues.

Q: I've tried clearing cache and data, but the issue persists. What can I do?

A: If clearing cache and data doesn't resolve the issue, try updating the app to the latest version. If the issue persists, check for database issues and resolve them.

Q: I've checked for database issues, but I'm not sure how to resolve them. Can you provide more information?

A: Database issues can be caused by a variety of factors, including corrupted data, incorrect database configuration, and software conflicts. To resolve database issues, try the following:

Check for corrupted data and delete any corrupted records.
Verify that the database is properly configured and that all necessary permissions are set.
Check for software conflicts and resolve them.

Q: I've checked for network issues, but I'm not sure how to resolve them. Can you provide more information?

A: Network issues can be caused by a variety of factors, including slow internet speeds, incorrect network settings, and software conflicts. To resolve network issues, try the following:

Check your internet speed and ensure it's sufficient for the app's requirements.
Verify that your network settings are correct and that all necessary permissions are set.
Check for software conflicts and resolve them.

Q: I've tried all of the above, but the issue persists. What can I do?

A: If none of the above steps resolve the issue, try the following:

Contact the app's support team for further assistance.
Provide detailed logs and error messages to help the support team diagnose the issue.
Consider reinstalling the app or seeking help from a professional.

Additional Tips

Regularly update the app: Regularly updating the app to the latest version can help resolve issues and improve performance.
Check for app updates: Check for app updates regularly to ensure you have the latest version.
Clear cache and data regularly: Clearing cache and data regularly can help resolve issues and improve performance.

Frequently Asked Questions

Q: Why does the app crash when trying to create a new line? A: The app crashes when trying to create a new line due to a combination of factors, including memory leaks, database issues, and network issues.
Q: How can I resolve the issue? A: To resolve the issue, clear cache and data, update the app, check for database issues, and check for network issues.
Q: What are the possible causes of the issue? A: The possible causes of the issue include memory leaks, database issues, and network issues.

Related Issues

App crashes when trying to view a line: This issue is related to the issue of the app crashing when trying to create a new line.
App crashes when trying to edit a line: This issue is related to the issue of the app crashing when trying to create a new line.
App crashes when trying to delete a line: This issue is related to the issue of the app crashing when trying to create a new line.

Conclusion

In conclusion, the app crashes when trying to create a new line due to a combination of factors, including memory leaks, database issues, and network issues. By following the steps outlined in this article, you can identify the root cause and implement a fix. Remember to regularly update the app, check for app updates, and clear cache and data regularly to resolve issues and improve performance.