Increase organizational capacity

Oct 13, 2025 by talynt.org 36 views

Creating an Inclusive City for Persons with Disabilities: The Capacity Development of Binjai City Social Service

The concept of an inclusive city has become a crucial aspect of urban planning and development, emphasizing the importance of creating a friendly environment and accessible infrastructure for all citizens, including individuals with disabilities. In Indonesia, Law No. 8 of 2016 concerning Persons with Disabilities outlines the three basic rights that must be met to ensure the prosperity of people with disabilities, namely the right to social rehabilitation, social empowerment, and social protection/security. However, the Binjai City Social Service has faced challenges in realizing these rights, highlighting the need for capacity development to provide effective welfare services for people with disabilities.

The Importance of Capacity Development in Creating an Inclusive City

Capacity development is a critical step in creating an inclusive city, as it enables the Social Service to provide responsive and effective services to the needs of people with disabilities. This involves increasing the organizational capacity of the Social Service, including its structure, policies, work mechanisms, organizational culture, and accountability. By developing these capacities, the Social Service can better address the needs of people with disabilities, ensuring that they have access to essential services and opportunities.

The Current State of Capacity Development in Binjai City Social Service

The research conducted on the capacity development of the Binjai City Social Service revealed several challenges and limitations. Firstly, the Social Service has not shown an increase in organizational capacity, as indicated by the lack of changes in organizational structure, policies, work mechanisms, organizational culture, and accountability. Specifically, the Social Rehabilitation Division experienced a shortage of employees, hindering its performance in dealing with problems related to disabilities. Additionally, the Social Service's policies and programs for people with disabilities have not yet addressed their needs and welfare, highlighting the need for more inclusive and responsive policies.

The Need for Inclusive Organizational Culture and Work Discipline

Inclusive organizational culture and work discipline are essential components of capacity development, as they enable employees to provide better and more responsive services to people with disabilities. However, the research revealed that many employees in the Social Rehabilitation Division of the City of Binjai violate rules and are not disciplined at work, highlighting the need for more effective measures to promote a culture of inclusivity and accountability.

The Role of Community Participation and Private Institutions

Creating an inclusive city for people with disabilities requires the involvement of community participation and private institutions. Persons with disabilities need to be involved in every decision-making process relating to policies that affect their lives, ensuring that their needs and concerns are addressed. Additionally, training for Social Service employees on issues related to persons with disabilities is essential to increase their understanding and provide better services.

Partnerships and Collaborations

Partnerships with institutions that focus on the issue of persons with disabilities can also strengthen the capacity of the Social Service. With the cooperation, exchange of knowledge, and resources, the Social Service can expand the reach and impact of the program implemented. This includes the development of more sensitive and adaptive policies on the needs of persons with disabilities, as well as the preparation of programs based on the results of surveys and input from people with disabilities themselves.

Conclusion

Creating an inclusive city for people with disabilities requires a comprehensive approach that involves the government, community participation, and private institutions. The capacity development of the Binjai City Social Service is a crucial step in realizing this goal, as it enables the Social Service to provide effective and responsive services to the needs of people with disabilities. By addressing the challenges and limitations identified in this research, the Social Service can develop its capacities and create a more inclusive and accessible environment for people with disabilities.

Recommendations

Based on the findings of this research, the following recommendations are made:

Increase organizational capacity: The Social Service needs to increase its organizational capacity, including its structure, policies, work mechanisms, organizational culture, and accountability.
Develop inclusive organizational culture: The Social Service needs to develop an inclusive organizational culture that promotes a culture of inclusivity and accountability among employees.
Provide training for employees: The Social Service needs to provide training for employees on issues related to persons with disabilities to increase their understanding and provide better services.
Involve community participation and private institutions: The Social Service needs to involve community participation and private institutions in the decision-making process relating to policies that affect the lives of people with disabilities.
Develop partnerships and collaborations: The Social Service needs to develop partnerships and collaborations with institutions that focus on the issue of persons with disabilities to strengthen its capacity and expand the reach and impact of the program implemented.

By implementing these recommendations, the Binjai City Social Service can develop its capacities and create a more inclusive and accessible environment for people with disabilities, ultimately realizing the goal of creating an inclusive city for all citizens.
Frequently Asked Questions: Creating an Inclusive City for Persons with Disabilities

Creating an inclusive city for persons with disabilities is a complex and multifaceted issue that requires a comprehensive approach. In this article, we will address some of the most frequently asked questions related to creating an inclusive city for persons with disabilities.

Q: What is an inclusive city?

A: An inclusive city is a city that provides a friendly environment and accessible infrastructure for all citizens, including individuals with disabilities. It is a city that values diversity and promotes equal opportunities for all.

Q: Why is creating an inclusive city important?

A: Creating an inclusive city is important because it ensures that all citizens, including individuals with disabilities, have access to essential services and opportunities. It also promotes social inclusion, economic growth, and human rights.

Q: What are the three basic rights of persons with disabilities?

A: The three basic rights of persons with disabilities are:

Right to social rehabilitation: The right to receive support and services to help them recover from their disability.
Right to social empowerment: The right to participate in decision-making processes and have control over their lives.
Right to social protection/security: The right to receive protection and security from harm, abuse, and exploitation.

Q: What is capacity development, and why is it important for creating an inclusive city?

A: Capacity development is the process of increasing the organizational capacity of an institution, including its structure, policies, work mechanisms, organizational culture, and accountability. It is important for creating an inclusive city because it enables the institution to provide effective and responsive services to the needs of persons with disabilities.

Q: What are some of the challenges and limitations of creating an inclusive city?

A: Some of the challenges and limitations of creating an inclusive city include:

Lack of awareness and understanding: Many people, including government officials and service providers, lack awareness and understanding of the needs and experiences of persons with disabilities.
Inadequate infrastructure: Many cities lack accessible infrastructure, including buildings, transportation, and public spaces.
Limited resources: Many cities lack the resources and funding needed to provide effective and responsive services to the needs of persons with disabilities.
Social stigma and discrimination: Many persons with disabilities face social stigma and discrimination, which can limit their access to services and opportunities.

Q: What are some of the strategies for creating an inclusive city?

A: Some of the strategies for creating an inclusive city include:

Conducting needs assessments: Conducting needs assessments to identify the needs and experiences of persons with disabilities.
Developing inclusive policies and programs: Developing policies and programs that are inclusive and responsive to the needs of persons with disabilities.
Providing training and education: Providing training and education to government officials, service providers, and the general public on the needs and experiences of persons with disabilities.
Building partnerships and collaborations: Building partnerships and collaborations with organizations and institutions that serve persons with disabilities.
Monitoring and evaluating progress: Monitoring and evaluating progress towards creating an inclusive city.

Q: What is the role of community participation and private institutions in creating an inclusive city?

A: Community participation and private institutions play a crucial role in creating an inclusive city. They can provide valuable insights and perspectives on the needs and experiences of persons with disabilities, and can help to develop and implement inclusive policies and programs.

Q: What are some of the benefits of creating an inclusive city?

A: Some of the benefits of creating an inclusive city include:

Improved quality of life: Creating an inclusive city can improve the quality of life for all citizens, including persons with disabilities.
Increased economic growth: Creating an inclusive city can promote economic growth and development by providing equal opportunities for all citizens.
Enhanced social inclusion: Creating an inclusive city can promote social inclusion and reduce social stigma and discrimination.
Improved human rights: Creating an inclusive city can promote and protect human rights, including the rights of persons with disabilities.

By addressing these frequently asked questions, we hope to provide a better understanding of the importance of creating an inclusive city for persons with disabilities.