Interaction with prisoners

Oct 13, 2025 by talynt.org 7 views

The Effect of Work Stress and Conflict on Employee Job Satisfaction in the Labuhan Ruku Class IIA Penitentiary

Introduction

The correctional institution (Lapas) Class IIA Labuhan Ruku plays a vital role in the justice system, but it also faces serious problems. A study conducted at the institution reveals the negative impact of work stress and conflict on employee job satisfaction. This article aims to explore the factors that contribute to work stress and conflict, their impact on job satisfaction, and potential solutions to overcome these issues.

Methodology

This study employed a descriptive explanatory case study method, involving all 49 prison employees. Data analysis used multiple linear regression models with F test and t test. The results showed that work stress and conflict have a positive and significant influence on employee job satisfaction. The higher the level of work stress and conflict experienced, the lower the level of employee job satisfaction.

Factors that Cause Work Stress and Conflict

Several factors contribute to work stress and conflict in Labuhan Ruku Class IIA Lapas, including:

High workload: Lapas employees often face high workloads, such as overseeing detainees, taking care of administration, and handling various problems that arise in the prison environment. This can cause physical and mental fatigue, and increase the risk of work stress.
Interaction with prisoners: Lapas employees must interact with prisoners who have different backgrounds, behavior, and characters. This interaction can be a source of stress and conflict, especially if there is an aggressive dispute or behavior from detention.
Lack of organizational support: Lack of support from management, such as adequate work facilities, structured training, and appreciation for performance, can increase work stress and conflict.
Lack of self-development opportunities: Lack of opportunities for self-development, such as attending training or education, can cause frustration and job dissatisfaction.

Impact of Work Stress and Conflict on Job Satisfaction

Work stress and conflict can have a negative impact on employee job satisfaction, resulting in:

Decreased productivity: Stress and conflict can reduce focus and concentration, thereby reducing work productivity.
Increased attendance and employee turnover: Employees who feel depressed and dissatisfied tend to be more easily absent or even decide to get out of work.
Decreased moral work: Stress and conflict can reduce the enthusiasm and motivation of work, so that employees become apathetic and do not care about their duties.
Increased risk of work errors: Stress can cause errors in decision making and implementing tasks, which has the potential to cause losses to the institution.

Solution to Overcome Work Stress and Conflict

To overcome the problem of work stress and conflict in Labuhan Ruku Class IIA Lapas, various efforts need to be made, such as:

Improving work management: Lapas leaders need to evaluate and arrange work management, such as the division of more equitable tasks, improving communication systems, and providing adequate work facilities.
Improving training and development programs: Institutions need to provide structured training and development programs for employees, to improve competence and work motivation.
Building positive work culture: Lapas leaders need to instill a positive and supportive work culture, by emphasizing values such as cooperation, mutual respect, and open communication.
Increasing awareness about stress management: Institutions need to provide education about stress management and conflict to employees, so that they can recognize, manage, and overcome stress effectively.

Conclusion

Work stress and conflict are a serious problem in Labuhan Ruku Class IIA Lapas. This condition has a negative impact on employee job satisfaction and has the potential to reduce the performance of the institution. Therefore, serious commitment and efforts are needed from management to overcome this problem. By doing the right steps, it is expected that work stress and conflict can be overcome, so that employee job satisfaction increases and the performance of the institution can be improved.

Recommendations

Based on the findings of this study, the following recommendations are made:

Lapas leaders should prioritize improving work management, including the division of tasks, improving communication systems, and providing adequate work facilities.
Institutions should provide structured training and development programs for employees to improve competence and work motivation.
Lapas leaders should instill a positive and supportive work culture, emphasizing values such as cooperation, mutual respect, and open communication.
Institutions should provide education about stress management and conflict to employees, so that they can recognize, manage, and overcome stress effectively.

By implementing these recommendations, it is expected that work stress and conflict can be overcome, and employee job satisfaction can increase, leading to improved performance of the institution.
Frequently Asked Questions (FAQs) about Work Stress and Conflict in the Labuhan Ruku Class IIA Penitentiary

Q: What are the main causes of work stress and conflict in the Labuhan Ruku Class IIA Penitentiary?

A: The main causes of work stress and conflict in the Labuhan Ruku Class IIA Penitentiary include high workload, interaction with prisoners, lack of organizational support, and lack of self-development opportunities.

Q: How do work stress and conflict affect employee job satisfaction?

A: Work stress and conflict can have a negative impact on employee job satisfaction, resulting in decreased productivity, increased attendance and employee turnover, decreased moral work, and increased risk of work errors.

Q: What are some potential solutions to overcome work stress and conflict in the Labuhan Ruku Class IIA Penitentiary?

A: Some potential solutions to overcome work stress and conflict in the Labuhan Ruku Class IIA Penitentiary include improving work management, improving training and development programs, building a positive work culture, and increasing awareness about stress management.

Q: Why is it important to address work stress and conflict in the Labuhan Ruku Class IIA Penitentiary?

A: Addressing work stress and conflict in the Labuhan Ruku Class IIA Penitentiary is important because it can have a negative impact on employee job satisfaction and performance, and can also affect the overall performance of the institution.

Q: What role can management play in addressing work stress and conflict in the Labuhan Ruku Class IIA Penitentiary?

A: Management can play a crucial role in addressing work stress and conflict in the Labuhan Ruku Class IIA Penitentiary by prioritizing improving work management, providing structured training and development programs, and building a positive work culture.

Q: How can employees contribute to addressing work stress and conflict in the Labuhan Ruku Class IIA Penitentiary?

A: Employees can contribute to addressing work stress and conflict in the Labuhan Ruku Class IIA Penitentiary by recognizing the signs of stress and conflict, seeking support from management and colleagues, and taking steps to manage their own stress and conflict.

Q: What are some potential consequences of not addressing work stress and conflict in the Labuhan Ruku Class IIA Penitentiary?

A: Some potential consequences of not addressing work stress and conflict in the Labuhan Ruku Class IIA Penitentiary include decreased employee job satisfaction and performance, increased employee turnover, and decreased overall performance of the institution.

Q: How can the Labuhan Ruku Class IIA Penitentiary measure the effectiveness of its efforts to address work stress and conflict?

A: The Labuhan Ruku Class IIA Penitentiary can measure the effectiveness of its efforts to address work stress and conflict by tracking employee job satisfaction and performance, monitoring employee turnover rates, and conducting regular surveys and focus groups to gather feedback from employees.

Q: What are some best practices for addressing work stress and conflict in the Labuhan Ruku Class IIA Penitentiary?

A: Some best practices for addressing work stress and conflict in the Labuhan Ruku Class IIA Penitentiary include providing regular training and development programs, promoting a positive work culture, and encouraging open communication and feedback between employees and management.

Q: How can the Labuhan Ruku Class IIA Penitentiary create a positive work culture that supports employee well-being and job satisfaction?

A: The Labuhan Ruku Class IIA Penitentiary can create a positive work culture that supports employee well-being and job satisfaction by promoting a culture of respect, empathy, and open communication, providing opportunities for employee growth and development, and recognizing and rewarding employee contributions and achievements.