Limitations of Public Services

Oct 13, 2025 by talynt.org 92 views

The Influence of Village Government Political Communication in Improving the Performance of Village Public Services in 2019

Introduction

Effective communication is a crucial element in the success of any organization, including village governments. In the context of village government, good communication can be a determinant of effectiveness and efficiency in achieving the stated goals. This article discusses the effect of the political communication of the Village Government in Tanjung Putus, which is located in Padang Tualang, Langkat, on improving the performance of public services in 2019.

The Importance of Political Communication in Village Government

Political communication is a vital aspect of village government, as it enables the government to interact with the community, provide information, and build trust. In the context of village government, political communication can take various forms, including direct communication, online media, and offline media. The interactive approach of political communication allows for a more open exchange of information between the village government and the community, which is essential for effective governance.

Research Objectives and Methodology

This study has two main objectives: First, to find out and analyze how political communication carried out by the village government contributes to improving public services; Second, to identify the various obstacles faced in the application of political communication. Using a descriptive qualitative approach, this research seeks to reveal in depth the dynamics of communication that occurred in the government of Tanjung Putus Village.

Research Results and Main Findings

From the research conducted, there are several important findings that reflect how the political communication of the village government in Tanjung Putus took place. First, political communication carried out by village officials is more interactive. This includes direct communication, both through online and offline media. This interactive approach allows more open exchange of information between the village government and the community.

However, despite this interactive communication, research also found a number of obstacles that hamper the effectiveness of public services. Several factors identified include:

Limitations of Public Services: In Tanjung Putus Village, the available public services have not fully met the needs of the community. Many services are only introduced without clear implementation.
Overlapping in the Administration of Government: So far, many tasks and responsibilities of the village government are centered on the village head, while other village officials often only act as structures installed in the office without significant roles.
Uncertainty in Services: This results in uncertainty in the services that should be provided.
Lack of Transparency: The village government's decision-making process is not transparent, which can lead to mistrust among the community.
Limited Capacity: The village government lacks the capacity to provide effective public services, which can be attributed to the limited resources and skills of the officials.

Conclusion

Overall, the political communication of the village government in Tanjung Putus has the potential to improve the performance of public services, but various existing obstacles must be immediately overcome. To achieve better public service goals, collective efforts are needed to increase communication capacity, clarify the role of each apparatus, and ensure that all public services can be accessed well by the community. By improving these aspects, it is hoped that Tanjung Putus Village can be a better example in managing public services through effective communication.

Recommendations

Based on the findings of this study, the following recommendations are made:

Increase Communication Capacity: The village government should invest in increasing the communication capacity of its officials, including training and capacity building programs.
Clarify the Role of Each Apparatus: The village government should clarify the role of each apparatus, including the village head and other officials, to avoid overlapping and ensure that each official has a clear understanding of their responsibilities.
Ensure Transparency: The village government should ensure that its decision-making process is transparent, which can be achieved through regular public meetings and the provision of information to the community.
Provide Effective Public Services: The village government should provide effective public services that meet the needs of the community, including the provision of basic services such as healthcare, education, and sanitation.
Monitor and Evaluate: The village government should regularly monitor and evaluate the effectiveness of its public services, which can be achieved through regular surveys and assessments.

By implementing these recommendations, the village government in Tanjung Putus can improve the performance of its public services and provide better services to the community.
Frequently Asked Questions (FAQs) about the Influence of Village Government Political Communication in Improving the Performance of Village Public Services

Q: What is the importance of political communication in village government?

A: Political communication is a vital aspect of village government, as it enables the government to interact with the community, provide information, and build trust. In the context of village government, political communication can take various forms, including direct communication, online media, and offline media.

Q: What are the main objectives of this study?

A: This study has two main objectives: First, to find out and analyze how political communication carried out by the village government contributes to improving public services; Second, to identify the various obstacles faced in the application of political communication.

Q: What are the main findings of this study?

A: The main findings of this study include:

Interactive Communication: Political communication carried out by village officials is more interactive, including direct communication, both through online and offline media.
Limitations of Public Services: The available public services have not fully met the needs of the community, with many services only introduced without clear implementation.
Overlapping in the Administration of Government: Many tasks and responsibilities of the village government are centered on the village head, while other village officials often only act as structures installed in the office without significant roles.
Uncertainty in Services: This results in uncertainty in the services that should be provided.
Lack of Transparency: The village government's decision-making process is not transparent, which can lead to mistrust among the community.
Limited Capacity: The village government lacks the capacity to provide effective public services, which can be attributed to the limited resources and skills of the officials.

Q: What are the recommendations of this study?

A: Based on the findings of this study, the following recommendations are made:

Increase Communication Capacity: The village government should invest in increasing the communication capacity of its officials, including training and capacity building programs.
Clarify the Role of Each Apparatus: The village government should clarify the role of each apparatus, including the village head and other officials, to avoid overlapping and ensure that each official has a clear understanding of their responsibilities.
Ensure Transparency: The village government should ensure that its decision-making process is transparent, which can be achieved through regular public meetings and the provision of information to the community.
Provide Effective Public Services: The village government should provide effective public services that meet the needs of the community, including the provision of basic services such as healthcare, education, and sanitation.
Monitor and Evaluate: The village government should regularly monitor and evaluate the effectiveness of its public services, which can be achieved through regular surveys and assessments.

Q: What are the implications of this study for village government?

A: The findings of this study have significant implications for village government, including the need to:

Improve Communication Capacity: Invest in increasing the communication capacity of its officials, including training and capacity building programs.
Clarify the Role of Each Apparatus: Clarify the role of each apparatus, including the village head and other officials, to avoid overlapping and ensure that each official has a clear understanding of their responsibilities.
Ensure Transparency: Ensure that its decision-making process is transparent, which can be achieved through regular public meetings and the provision of information to the community.
Provide Effective Public Services: Provide effective public services that meet the needs of the community, including the provision of basic services such as healthcare, education, and sanitation.
Monitor and Evaluate: Regularly monitor and evaluate the effectiveness of its public services, which can be achieved through regular surveys and assessments.

Q: What are the limitations of this study?

A: The limitations of this study include:

Small Sample Size: The study was conducted in a small village, which may limit the generalizability of the findings.
Limited Data Collection: The study relied on a limited data collection method, which may not have captured all the relevant information.
Subjective Interpretation: The study's findings may be subject to subjective interpretation, which may affect the validity of the results.

Q: What are the future research directions?

A: Future research directions include:

Large-Scale Study: Conduct a large-scale study to generalize the findings to other villages.
Mixed-Methods Approach: Use a mixed-methods approach to collect and analyze data, which can provide a more comprehensive understanding of the phenomenon.
Longitudinal Study: Conduct a longitudinal study to examine the changes in village government's communication capacity and public services over time.