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Oct 13, 2025 by talynt.org 56 views

Enatega Customer App: Product Description Disappears When Switching from Dark to Light Mode

Bug Description

When using the Enatega Customer App, a critical issue arises when switching the mobile theme from Dark Mode to Light Mode. The product description text becomes hidden or invisible, severely impacting the usability of the app. This problem affects users who rely on the app to read product details, making it essential to address this issue promptly.

Steps to Reproduce the Bug

To reproduce the bug, follow these steps:

Open the Application: Launch the Enatega Customer App on a mobile device.
Navigate to a Product Details Page: Browse through the app's catalog and select a product to view its details.
Switch the Device/Theme: Toggle the device's theme from Dark Mode to Light Mode (or vice versa).
Observe the Product Description: After switching the theme, inspect the product details page to see if the product description text is still visible.

Expected Behavior

The expected behavior of the Enatega Customer App is that the product description should remain visible and adapt correctly when switching themes. This means that regardless of the theme selected, the product description should be easily readable and accessible to users.

Smartphone Details

To provide a more detailed analysis of the bug, please provide the following information about the smartphone used to reproduce the issue:

Device: iPhone 12
OS: iOS 16.2
Browser: Safari
Version: Latest

Impact on Usability

The disappearance of the product description text when switching themes significantly affects the usability of the Enatega Customer App. Users rely on the app to read product details, and without this information, they may struggle to make informed purchasing decisions. This issue highlights the importance of ensuring that the app's design and functionality are consistent across different themes and devices.

Possible Causes

Several factors could contribute to this issue, including:

Inconsistent CSS Styles: The app's CSS styles may not be properly updated when switching themes, leading to the product description text becoming hidden.
Inadequate Theme Switching Logic: The app's theme switching logic may not be robust enough to handle the transition between Dark Mode and Light Mode, resulting in the product description text disappearing.
Browser or Device-Specific Issues: The issue may be specific to a particular browser or device, requiring further investigation to identify the root cause.

Solution and Recommendations

To resolve this issue, the Enatega Customer App development team should:

Review and Update CSS Styles: Ensure that the app's CSS styles are consistent and properly updated when switching themes.
Improve Theme Switching Logic: Enhance the app's theme switching logic to handle the transition between Dark Mode and Light Mode seamlessly.
Conduct Thorough Testing: Perform extensive testing on different devices and browsers to identify and fix any theme-related issues.
Provide Clear Product Description: Ensure that the product description text is easily readable and accessible to users, regardless of the theme selected.

By addressing this issue and implementing the recommended solutions, the Enatega Customer App can provide a more seamless and user-friendly experience for its customers.
Enatega Customer App: Product Description Disappears When Switching from Dark to Light Mode - Q&A

Frequently Asked Questions

The Enatega Customer App's product description disappearing when switching from Dark to Light Mode has raised several questions among users and developers. Below are some of the most frequently asked questions and their answers:

Q: What is the cause of the product description disappearing when switching themes?

A: The cause of this issue is likely due to inconsistent CSS styles or inadequate theme switching logic in the Enatega Customer App. This can lead to the product description text becoming hidden or invisible when switching between Dark Mode and Light Mode.

Q: Is this issue specific to a particular device or browser?

A: The issue may be specific to a particular device or browser, but it's essential to conduct thorough testing on different devices and browsers to identify and fix any theme-related issues.

Q: How can I reproduce the bug?

A: To reproduce the bug, follow these steps:

Open the Enatega Customer App on a mobile device.
Navigate to a product details page.
Switch the device's theme from Dark Mode to Light Mode (or vice versa).
Observe that the product description text is no longer visible.

Q: What is the expected behavior of the Enatega Customer App when switching themes?

A: The expected behavior of the Enatega Customer App is that the product description should remain visible and adapt correctly when switching themes. This means that regardless of the theme selected, the product description should be easily readable and accessible to users.

Q: How can I report this issue to the Enatega Customer App development team?

A: If you encounter this issue, please report it to the Enatega Customer App development team by providing detailed information about the issue, including the steps to reproduce it and any relevant screenshots or logs.

Q: Will this issue be fixed in the next update of the Enatega Customer App?

A: The Enatega Customer App development team is working to resolve this issue as soon as possible. However, the exact timeline for the fix is not yet available.

Q: Can I use a workaround to access the product description when switching themes?

A: While there may be workarounds to access the product description when switching themes, it's essential to report this issue to the Enatega Customer App development team to ensure that the issue is addressed and a permanent fix is implemented.

Q: How can I stay updated on the status of this issue?

A: To stay updated on the status of this issue, follow the Enatega Customer App's social media channels or sign up for their newsletter to receive notifications about updates and fixes.

Additional Resources

For more information about the Enatega Customer App and its features, please visit their official website or contact their customer support team.

Conclusion

The Enatega Customer App's product description disappearing when switching from Dark to Light Mode is a critical issue that affects the usability of the app. By understanding the cause of this issue and following the recommended solutions, the Enatega Customer App development team can provide a more seamless and user-friendly experience for its customers.