Obstacles in the Premium Receivable Management Supervision System

Oct 13, 2025 by talynt.org 2 views

Premium Receivable Management Supervision System and Financial Performance of PT. Insurance XYZ, Tbk. Medan Branch Office

Introduction

In the world of insurance, the premium receivable management supervision system plays a crucial role in ensuring the financial stability and success of insurance companies. At PT. Insurance XYZ, Tbk. Medan Branch Office, the analysis of the outstanding report of premium receivables from 2008 to 2011 revealed a significant amount of premium receivables, indicating that the supervisory system implemented was not effective in accordance with the operational standard procedures set by the company. This study aims to analyze the factors that hinder the application of the supervisory system and its impact on the company's financial performance.

Background of the Study

The premium receivable management supervision system is a critical component of an insurance company's operations. It involves the collection of premiums from policyholders, which is essential for the company's financial stability. However, the study found that the supervisory system implemented at PT. Insurance XYZ, Tbk. Medan Branch Office was not effective in managing premium receivables. The analysis of the outstanding report of premium receivables from 2008 to 2011 showed that the amount of premium receivables was quite high, indicating a significant delay in collecting premiums.

Methodology

The research method used in this study was descriptive with a case study approach. The respondents involved in this study included the Financial & Accounting Section, Underwriting Section, Marketing Section, Branch Head, and Head of Collection of the Head Office. Data was collected through interviews and analysis of outstanding reports of premium receivables and production reports from the same period, accompanied by a Decree of the Board of Directors that explains the procedures for payment of premiums, suspension, and policy cancellation. Data analysis techniques were carried out descriptively and deductively.

Obstacles in the Premium Receivable Management Supervision System

The study found several obstacles in the premium receivable management supervision system. One of the main obstacles was the lack of understanding and adherence to the standard operational procedures by the personnel involved. This was due to the lack of structural sanctions for violations. In addition, there was a suspension in the recording of premium receivables into temporary journals, as well as deviations in the implementation of the Standard Operating Procedure (SOP) in force.

Impact on Financial Performance

The impact of these obstacles can be seen in the company's financial performance. One of the significant effects was the low level of liquidity caused by the delay in collecting premium receivables. The period of collecting premium receivables, which should be around 30 days, lasted between 60 and 90 days in practice. This delay not only affected the company's cash flow but also caused further problems related to customer trust and company reputation in the market.

Recommendations

To overcome this problem, PT. Insurance XYZ, Tbk. needs to conduct a comprehensive evaluation of the premium receivable management supervision system. This can include the application of more assertive sanctions for violations of procedures, improving the process of recording receivables that is more transparent and efficient, and ensuring that all relevant departments understand and follow the established SOPs. With these steps, it is expected that the company's financial performance can increase, and premium receivables can be better managed.

Conclusion

In conclusion, the premium receivable management supervision system plays a crucial role in ensuring the financial stability and success of insurance companies. The study found several obstacles in the premium receivable management supervision system, including the lack of understanding and adherence to standard operational procedures, suspension in recording premium receivables, and deviations in the implementation of SOPs. The impact of these obstacles can be seen in the company's financial performance, including low liquidity and delay in collecting premium receivables. To overcome this problem, PT. Insurance XYZ, Tbk. needs to conduct a comprehensive evaluation of the premium receivable management supervision system and implement more effective measures to manage premium receivables.

Implications of the Study

The study has several implications for PT. Insurance XYZ, Tbk. and the insurance industry as a whole. Firstly, it highlights the importance of effective premium receivable management supervision system in ensuring the financial stability and success of insurance companies. Secondly, it emphasizes the need for insurance companies to conduct regular evaluations of their premium receivable management supervision system to identify areas for improvement. Finally, it suggests that insurance companies should implement more effective measures to manage premium receivables, including the application of more assertive sanctions for violations of procedures and improving the process of recording receivables.

Limitations of the Study

The study has several limitations. Firstly, it was conducted at a single case study, PT. Insurance XYZ, Tbk. Medan Branch Office, which may limit the generalizability of the findings. Secondly, the study relied on secondary data, which may be subject to errors or biases. Finally, the study did not explore the impact of other factors, such as market conditions and competition, on the premium receivable management supervision system.

Future Research Directions

Future research directions include:

Conducting a comparative study of premium receivable management supervision systems in different insurance companies
Exploring the impact of other factors, such as market conditions and competition, on the premium receivable management supervision system
Developing a more comprehensive framework for evaluating the effectiveness of premium receivable management supervision systems
Investigating the role of technology in improving the premium receivable management supervision system

References

[List of references cited in the study]

Appendix

[Appendix containing additional information, such as raw data, tables, and figures]
Premium Receivable Management Supervision System and Financial Performance of PT. Insurance XYZ, Tbk. Medan Branch Office: Q&A

Introduction

In our previous article, we discussed the importance of the premium receivable management supervision system in ensuring the financial stability and success of insurance companies. We also highlighted the obstacles and impact of the premium receivable management supervision system on the financial performance of PT. Insurance XYZ, Tbk. Medan Branch Office. In this article, we will answer some of the frequently asked questions related to the premium receivable management supervision system and its impact on the financial performance of insurance companies.

Q: What is the premium receivable management supervision system?

A: The premium receivable management supervision system is a critical component of an insurance company's operations. It involves the collection of premiums from policyholders, which is essential for the company's financial stability.

Q: Why is the premium receivable management supervision system important?

A: The premium receivable management supervision system is important because it ensures that insurance companies collect premiums from policyholders in a timely manner. This helps to maintain the company's financial stability and ensures that it can meet its financial obligations.

Q: What are the obstacles in the premium receivable management supervision system?

A: The study found several obstacles in the premium receivable management supervision system, including the lack of understanding and adherence to standard operational procedures, suspension in recording premium receivables, and deviations in the implementation of SOPs.

Q: What is the impact of the premium receivable management supervision system on the financial performance of insurance companies?

A: The impact of the premium receivable management supervision system on the financial performance of insurance companies can be seen in the company's liquidity, cash flow, and reputation. A well-managed premium receivable management supervision system can help to improve the company's liquidity and cash flow, while a poorly managed system can lead to financial instability and damage to the company's reputation.

Q: How can insurance companies improve their premium receivable management supervision system?

A: Insurance companies can improve their premium receivable management supervision system by implementing more effective measures to manage premium receivables, including the application of more assertive sanctions for violations of procedures and improving the process of recording receivables.

Q: What are the benefits of a well-managed premium receivable management supervision system?

A: The benefits of a well-managed premium receivable management supervision system include improved liquidity and cash flow, reduced financial risk, and enhanced reputation.

Q: What are the challenges of implementing a premium receivable management supervision system?

A: The challenges of implementing a premium receivable management supervision system include the need for significant changes to existing processes and procedures, the need for training and education of staff, and the need for ongoing monitoring and evaluation.

Q: How can insurance companies measure the effectiveness of their premium receivable management supervision system?

A: Insurance companies can measure the effectiveness of their premium receivable management supervision system by tracking key performance indicators (KPIs) such as the percentage of premium receivables collected within a certain timeframe, the average days to collect premium receivables, and the number of complaints received from policyholders.

Q: What is the role of technology in improving the premium receivable management supervision system?

A: Technology can play a significant role in improving the premium receivable management supervision system by automating processes, improving data analysis and reporting, and enhancing communication with policyholders.

Conclusion

In conclusion, the premium receivable management supervision system is a critical component of an insurance company's operations. A well-managed premium receivable management supervision system can help to improve the company's liquidity and cash flow, while a poorly managed system can lead to financial instability and damage to the company's reputation. By understanding the obstacles and impact of the premium receivable management supervision system, insurance companies can take steps to improve their system and achieve better financial performance.