Scheduled Maintenance Notification

Oct 13, 2025 by talynt.org 57 views

CloudFlare HKG (Hong Kong) Scheduled Maintenance on 2025-03-13

Scheduled Maintenance Notification

THIS IS A SCHEDULED EVENT Mar 13, 19:00 UTC - Mar 14, 01:00 UTC

Scheduled - We will be performing scheduled maintenance in HKG (Hong Kong) datacenter between 2025-03-13 19:00 and 2025-03-14 01:00 UTC. This maintenance is crucial to ensure the optimal performance and reliability of our services.

Maintenance Window Details

The scheduled maintenance window is set to take place on March 13, 2025, at 19:00 UTC and will last until March 14, 2025, at 01:00 UTC. During this time, our team will be working to upgrade and improve the infrastructure of our HKG datacenter.

Potential Impact on End-Users

Traffic might be re-routed from this location, hence there is a possibility of a slight increase in latency during this maintenance window for end-users in the affected region. This is a normal occurrence during maintenance activities, and we assure you that our team is working diligently to minimize any disruptions.

Impact on PNI / CNI Customers

For PNI / CNI customers connecting with us in this location, please make sure you are expecting this traffic to fail over elsewhere during this maintenance window as network interfaces in this datacentre may become temporarily unavailable. We recommend that you take necessary precautions to ensure a seamless experience for your users.

How to Stay Informed

You can now subscribe to these notifications via Cloudflare dashboard and receive these updates directly via email, PagerDuty, and webhooks (based on your plan). To subscribe, please visit the following link: https://developers.cloudflare.com/notifications/notification-available/#cloudflare-status.

Incident Details

For more information on this incident, please visit the following link: https://www.cloudflarestatus.com/incidents/wsfvznkl5jp1

Why is Maintenance Necessary?

Scheduled maintenance is essential to ensure the optimal performance and reliability of our services. Our team works tirelessly to identify and address potential issues before they become major problems. By performing regular maintenance, we can prevent downtime, reduce latency, and improve overall user experience.

What to Expect During Maintenance?

During the maintenance window, you may experience:

Slight increase in latency
Temporary unavailability of network interfaces
Traffic re-routing from the affected location

How to Prepare for Maintenance?

To ensure a seamless experience for your users, we recommend that you:

Monitor your application and services closely during the maintenance window
Have a backup plan in place for potential disruptions
Communicate with your users about the scheduled maintenance and any potential impact

Conclusion

We apologize for any inconvenience this scheduled maintenance may cause and appreciate your understanding. Our team is committed to providing the best possible experience for our users, and we are working diligently to ensure that our services are running smoothly and efficiently. If you have any questions or concerns, please do not hesitate to reach out to us.

Frequently Asked Questions

What is the scheduled maintenance window? The scheduled maintenance window is set to take place on March 13, 2025, at 19:00 UTC and will last until March 14, 2025, at 01:00 UTC.
What is the potential impact on end-users? Traffic might be re-routed from this location, hence there is a possibility of a slight increase in latency during this maintenance window for end-users in the affected region.
How can I stay informed about this incident? You can now subscribe to these notifications via Cloudflare dashboard and receive these updates directly via email, PagerDuty, and webhooks (based on your plan).
CloudFlare HKG (Hong Kong) Scheduled Maintenance Q&A

Frequently Asked Questions

We understand that you may have questions and concerns about the scheduled maintenance in our HKG (Hong Kong) datacenter. Below, we have compiled a list of frequently asked questions to help address your concerns.

Q: What is the scheduled maintenance window?

A: The scheduled maintenance window is set to take place on March 13, 2025, at 19:00 UTC and will last until March 14, 2025, at 01:00 UTC.

Q: What is the potential impact on end-users?

A: Traffic might be re-routed from this location, hence there is a possibility of a slight increase in latency during this maintenance window for end-users in the affected region.

Q: How can I stay informed about this incident?

A: You can now subscribe to these notifications via Cloudflare dashboard and receive these updates directly via email, PagerDuty, and webhooks (based on your plan). To subscribe, please visit the following link: https://developers.cloudflare.com/notifications/notification-available/#cloudflare-status.

Q: What is the impact on PNI / CNI customers?

A: For PNI / CNI customers connecting with us in this location, please make sure you are expecting this traffic to fail over elsewhere during this maintenance window as network interfaces in this datacentre may become temporarily unavailable.

Q: Why is maintenance necessary?

A: Scheduled maintenance is essential to ensure the optimal performance and reliability of our services. Our team works tirelessly to identify and address potential issues before they become major problems.

Q: What to expect during maintenance?

A: During the maintenance window, you may experience:

Slight increase in latency
Temporary unavailability of network interfaces
Traffic re-routing from the affected location

Q: How to prepare for maintenance?

A: To ensure a seamless experience for your users, we recommend that you:

Monitor your application and services closely during the maintenance window
Have a backup plan in place for potential disruptions
Communicate with your users about the scheduled maintenance and any potential impact

Q: Can I opt out of this maintenance?

A: Unfortunately, no. This maintenance is necessary to ensure the optimal performance and reliability of our services. We apologize for any inconvenience this may cause and appreciate your understanding.

Q: How can I contact Cloudflare support?

A: If you have any questions or concerns, please do not hesitate to reach out to us. You can contact our support team via email at support@cloudflare.com or through our support portal.

Q: What is the expected downtime during maintenance?

A: We expect minimal downtime during the maintenance window. However, we cannot guarantee that there will be no downtime at all. We will do our best to minimize any disruptions.

Q: Can I get a refund for any downtime or disruptions caused by this maintenance?

A: Unfortunately, no. We do not offer refunds for downtime or disruptions caused by scheduled maintenance. However, we appreciate your understanding and apologize for any inconvenience this may cause.

Additional Resources

Conclusion

We hope this Q&A article has helped address your concerns and questions about the scheduled maintenance in our HKG (Hong Kong) datacenter. If you have any further questions or concerns, please do not hesitate to reach out to us. We appreciate your understanding and cooperation during this maintenance window.