The product does not match the description

Oct 13, 2025 by talynt.org 79 views

Consumer Protection Against Food Products and Home Business Drinks Without Halal Certification Sold through Social Media

In today's digital age, the rise of e-commerce has revolutionized the way we shop and interact with businesses. Social media platforms have become a hub for online transactions, making it easier for consumers to access a wide range of products and services. However, this convenience comes with its own set of challenges, particularly when it comes to ensuring the safety and quality of food products and home-based business drinks sold through social media. The lack of halal certification on these products poses a significant risk to consumers, especially in Muslim-majority countries like Indonesia.

The Importance of Halal Certification

Halal certification is a crucial aspect of ensuring the quality and safety of food products and drinks. In Indonesia, where the majority of the population is Muslim, halal certification is a mandatory requirement for businesses that sell food and beverages. However, many home-based businesses and online sellers often ignore this requirement, putting consumers at risk of consuming non-halal products. This not only poses a risk to their health but also undermines the trust and confidence that consumers have in online transactions.

Forms of Violation of Consumer Rights

Consumers who purchase food products and home-based business drinks without halal certification through social media are at risk of experiencing various forms of violations of their rights. Some of these include:

The product does not match the description: Many consumers receive goods that are far different from those offered in advertising. This can include quality, size, or even the type of product received.
Promo fraud: There are practices where business actors offer promos that are not in accordance with reality, such as discounts that are not valid or the promised product is not available.
Falsification of Halal Label: In Indonesia, halal labels are very important for Muslim consumers. However, some business actors are not responsible for using fake halal labels to attract consumers' attention.

The Role of Government in Product Halal Supervision

The government has a crucial role to play in ensuring consumer rights are protected. Several roles of government in this case include:

Regulation and Policy: The government must make strict regulations regarding food and beverage production and sales, especially those who claim to be halal. This includes supervision of the production, supply, promotion, and advertising processes.
Consumer Education: The government also needs to provide clear and educative information to the public about the importance of choosing halal certified products and how to recognize safe products.
Law enforcement: In the event of a violation, the government must act decisively to crack down on business actors who violate, both through administrative and criminal sanctions.

Form of Legal Protection

Legal protection for consumers can be divided into two categories:

Preventive Protection: This includes preventive measures to avoid violations of consumer rights. For example, the socialization of the importance of halal certification and a safe way to transact on social media.
Repressive Protection: If a violation occurs, the steps of action will be taken to provide justice for consumers, including dispute resolution and granting compensation to harmed consumers.

Conclusion

Consumer protection of food products and home business drinks without halal certification sold through social media is a pressing issue that requires immediate attention. The government, business actors, and consumers must work together to ensure that online transactions take place safely and transparently. This can be achieved through strict regulations, active supervision, and education about consumer rights. By doing so, we can protect consumers from adverse practices and ensure that they have access to quality products that meet their expectations.

Recommendations

To address the issue of consumer protection of food products and home business drinks without halal certification sold through social media, the following recommendations are made:

Strengthen regulations: The government must strengthen regulations regarding food and beverage production and sales, especially those who claim to be halal.
Increase supervision: The government must increase supervision of online transactions to ensure that business actors are complying with regulations.
Educate consumers: The government must educate consumers about the importance of choosing halal certified products and how to recognize safe products.
Provide legal protection: The government must provide legal protection for consumers who are harmed by non-halal products.

By implementing these recommendations, we can ensure that online transactions take place safely and transparently, and that consumers have access to quality products that meet their expectations.
Frequently Asked Questions (FAQs) on Consumer Protection Against Food Products and Home Business Drinks Without Halal Certification Sold through Social Media

In our previous article, we discussed the importance of consumer protection against food products and home business drinks without halal certification sold through social media. In this article, we will answer some frequently asked questions (FAQs) related to this topic.

Q: What is halal certification, and why is it important?

A: Halal certification is a process that ensures food products and drinks meet Islamic dietary laws. It is important because it guarantees that the products are safe for consumption and do not contain any non-halal ingredients.

Q: What are the risks of consuming non-halal products?

A: Consuming non-halal products can pose a risk to one's health and well-being. Non-halal products may contain ingredients that are not permissible in Islam, such as pork or alcohol, which can cause harm to the body.

Q: How can I identify halal certified products on social media?

A: To identify halal certified products on social media, look for the halal logo or certification on the product packaging or website. You can also check the product description or reviews to see if other customers have mentioned the product's halal status.

Q: What should I do if I suspect a product is not halal?

A: If you suspect a product is not halal, do not consume it. Instead, report the product to the relevant authorities, such as the food safety agency or the social media platform. You can also contact the product manufacturer or seller to ask about the product's halal status.

Q: Can I trust online reviews and ratings when it comes to halal products?

A: While online reviews and ratings can be helpful, they are not always reliable. Some reviews may be fake or biased, so it's essential to take them with a grain of salt. Instead, look for reviews from reputable sources, such as food bloggers or Islamic organizations.

Q: What are the consequences of consuming non-halal products?

A: Consuming non-halal products can have serious consequences, including:

Health problems: Non-halal products may contain ingredients that can cause harm to the body, such as food poisoning or allergic reactions.
Financial losses: If you purchase a non-halal product, you may be entitled to a refund or compensation.
Reputation damage: Consuming non-halal products can damage your reputation and credibility, especially if you are a Muslim.

Q: How can I protect myself from consuming non-halal products on social media?

A: To protect yourself from consuming non-halal products on social media, follow these tips:

Research the product and its manufacturer before purchasing.
Look for halal certification or logos on the product packaging or website.
Read reviews and ratings from reputable sources.
Contact the product manufacturer or seller to ask about the product's halal status.
Report any suspicious products to the relevant authorities.

Q: What can I do if I have already consumed a non-halal product?

A: If you have already consumed a non-halal product, do not panic. However, it's essential to take the following steps:

Seek medical attention if you experience any adverse health effects.
Report the incident to the relevant authorities, such as the food safety agency or the social media platform.
Contact the product manufacturer or seller to ask about the product's halal status.
Consider seeking compensation or a refund.

Q: How can I support halal businesses on social media?

A: To support halal businesses on social media, follow these tips:

Follow halal businesses and brands on social media.
Share their content and products with your friends and family.
Leave positive reviews and ratings on their social media pages.
Encourage others to support halal businesses by sharing their experiences and recommendations.

By following these tips and FAQs, you can protect yourself and others from consuming non-halal products on social media. Remember, halal certification is a guarantee of safety and quality, so always look for it when purchasing products online.