Understanding Needs through Kansei Engineering

Oct 13, 2025 by talynt.org 12 views

Optimizing Operating Gloves: A Comprehensive Approach to Kansei Engineering, QFD, and ANP

Introduction

In the medical industry, operating gloves play a crucial role in ensuring the safety and well-being of patients and medical personnel. However, the production of high-quality operating gloves is a complex process that requires a deep understanding of user needs and technical characteristics. PT. Shamrock Manufacturing Corpora, a leading producer of operating gloves, faces challenges in improving product quality to meet the needs of medical users. This study proposes an innovative solution by integrating three leading methodologies: Kansei Engineering, Quality Function Deployment (QFD), and Analytic Network Process (ANP).

Understanding Needs through Kansei Engineering

Kansei Engineering, a method that prioritizes the user's "conscience", becomes the foundation in the process of developing operating gloves. Through a survey of medical personnel, this study succeeded in identifying the six main attributes that became the main concern:

Resistance: Operating gloves ideally are durable, strong, and not easily torn. Medical personnel require gloves that can withstand the rigors of surgery and maintain their integrity.
Sensitivity: Gloves must allow the movement of the flexible finger and provide high sensitivity when performing the procedure. This attribute is critical in ensuring that medical personnel can perform delicate procedures with precision.
KOMFORT: Comfort is an important factor to minimize fatigue during surgery. Medical personnel often work for extended periods, and gloves that are uncomfortable can lead to fatigue and decreased performance.
Cleanliness: Gloves must be sterile and easy to clean. This attribute is critical in preventing the spread of infections and maintaining a clean surgical environment.
Safety: Materials and designs must be safe and do not pose a risk of allergies or infections. Medical personnel require gloves that are safe to wear and do not compromise their health.
Conformity: Gloves must be in accordance with the size of the user's hand and easily put on. This attribute is critical in ensuring that medical personnel can wear gloves that fit comfortably and do not hinder their performance.

Translating Needs to Technical Characteristics with QFD

The QFD method then plays an important role in translating the user's conscience (voice of customer) becomes the technical characteristics of the product. This study produced several priority key technical characteristics, namely:

Material: The use of high-quality and anti-allergic materials. Medical personnel require gloves that are made from materials that are gentle on their skin and do not cause allergic reactions.
Design: Ergonomic and allows optimal finger movements. Gloves that are designed with ergonomics in mind can improve the performance of medical personnel and reduce fatigue.
Production Techniques: A standardized production process and guaranteed sterility. Medical personnel require gloves that are produced using standardized processes that ensure sterility and consistency.
Suturing Techniques: Strong and smooth stitches to prevent tearing. Medical personnel require gloves that are sewn using techniques that prevent tearing and ensure durability.
Control quality: Strict quality control procedures to ensure product consistency. Medical personnel require gloves that are produced using quality control procedures that ensure consistency and reliability.

Analyzing the Relationship between Factors and ANP

ANP is used to identify the relationship and influence between factors in the development of operating gloves. This method provides a more comprehensive understanding of the priorities and trade-offs that need to be considered. For example, resilience and security factors have a high correlation, where strong materials and production techniques contribute to the increase in both.

Increasing the Value of Information Content

The results showed a significant increase in the value of information content after the application of QFD and ANP. This shows that the design and production processes produced are more in accordance with the needs of the user and have been validated with a comprehensive analysis.

Conclusion

The use of integrated Kansei Engineering, QFD, and ANP provides innovative solutions in the development of operating gloves. This method allows PT. Shamrock Manufacturing Corpora to understand user needs, translate them to optimal technical characteristics, and produce more quality products and in accordance with health standards. By applying this integrated approach, PT. Shamrock Manufacturing Corpora can improve the quality of its operating gloves and meet the needs of medical users, ultimately contributing to better patient outcomes and improved healthcare services.

Recommendations

Based on the findings of this study, the following recommendations are made:

PT. Shamrock Manufacturing Corpora should continue to apply the integrated Kansei Engineering, QFD, and ANP approach in the development of operating gloves.
The company should prioritize the development of high-quality materials and production techniques that meet the needs of medical users.
The company should implement strict quality control procedures to ensure product consistency and reliability.
The company should continue to gather feedback from medical personnel to improve the design and production of operating gloves.

Limitations

This study has several limitations that should be noted:

The study was conducted in a single company, and the results may not be generalizable to other companies.
The study focused on the development of operating gloves and may not be applicable to other medical products.
The study relied on a survey of medical personnel, and the results may be influenced by biases and limitations of the survey.

Future Research Directions

Future research should focus on the following areas:

Applying the integrated Kansei Engineering, QFD, and ANP approach to other medical products.
Investigating the impact of the integrated approach on patient outcomes and healthcare services.
Developing new methodologies and tools to support the development of high-quality medical products.

References

[List of references cited in the study]

Appendix

[Appendix materials, including additional data and figures]
Frequently Asked Questions: Optimizing Operating Gloves with Kansei Engineering, QFD, and ANP

Q: What is Kansei Engineering, and how does it relate to the development of operating gloves?

A: Kansei Engineering is a method that prioritizes the user's "conscience" to understand their needs and preferences. In the context of operating gloves, Kansei Engineering helps identify the key attributes that medical personnel require, such as resistance, sensitivity, comfort, cleanliness, safety, and conformity.

Q: What is Quality Function Deployment (QFD), and how does it contribute to the development of operating gloves?

A: QFD is a method that translates the user's needs into technical characteristics of the product. In the context of operating gloves, QFD helps identify the key technical characteristics, such as material, design, production techniques, suturing techniques, and control quality, that meet the needs of medical personnel.

Q: What is Analytic Network Process (ANP), and how does it relate to the development of operating gloves?

A: ANP is a method that identifies the relationship and influence between factors in the development of operating gloves. ANP helps understand the priorities and trade-offs that need to be considered, such as the correlation between resilience and security factors.

Q: How does the integrated approach of Kansei Engineering, QFD, and ANP improve the quality of operating gloves?

A: The integrated approach provides a comprehensive understanding of user needs, translates them into optimal technical characteristics, and produces more quality products that meet the needs of medical users. This approach ensures that operating gloves are designed and produced with the user's needs in mind, resulting in improved quality and performance.

Q: What are the benefits of using the integrated approach of Kansei Engineering, QFD, and ANP in the development of operating gloves?

A: The benefits of using the integrated approach include:

Improved quality of operating gloves
Increased user satisfaction
Reduced risk of errors and complications
Improved patient outcomes
Enhanced reputation of the company

Q: How can companies like PT. Shamrock Manufacturing Corpora apply the integrated approach of Kansei Engineering, QFD, and ANP in their operations?

A: Companies can apply the integrated approach by:

Conducting surveys and gathering feedback from medical personnel to understand their needs and preferences
Using QFD to translate user needs into technical characteristics of the product
Applying ANP to identify the relationship and influence between factors in the development of operating gloves
Implementing strict quality control procedures to ensure product consistency and reliability

Q: What are the limitations of the integrated approach of Kansei Engineering, QFD, and ANP?

A: The limitations of the integrated approach include:

The study was conducted in a single company, and the results may not be generalizable to other companies
The study focused on the development of operating gloves and may not be applicable to other medical products
The study relied on a survey of medical personnel, and the results may be influenced by biases and limitations of the survey

Q: What are the future research directions for the integrated approach of Kansei Engineering, QFD, and ANP?

A: Future research should focus on:

Applying the integrated approach to other medical products
Investigating the impact of the integrated approach on patient outcomes and healthcare services
Developing new methodologies and tools to support the development of high-quality medical products

Q: How can readers learn more about the integrated approach of Kansei Engineering, QFD, and ANP?

A: Readers can learn more about the integrated approach by:

Consulting the references cited in the study
Contacting the authors of the study for further information
Searching for additional resources and publications on the topic.