Understanding the Memory Leak Issue

Oct 13, 2025 by talynt.org 71 views

Introduction

The ArcGIS Desktop WMS (Web Map Service) service is a powerful tool for creating and sharing maps. However, a memory leak issue has been identified in the ArcGIS Server WMS service, which can cause performance problems and even crashes. This article will discuss the memory leak issue and provide a patch to resolve it.

Understanding the Memory Leak Issue

The memory leak issue occurs each time a map image or legend graphic image is requested from the ArcGIS Server WMS service. This can cause the service to consume increasing amounts of memory, leading to performance problems and potentially even crashes. The issue is caused by a bug in the service that prevents it from properly releasing memory after processing each request.

Symptoms of the Memory Leak Issue

The symptoms of the memory leak issue can vary depending on the specific configuration and usage of the ArcGIS Server WMS service. However, some common symptoms include:

Performance problems: The service may become slow or unresponsive due to the increasing memory usage.
Crashes: The service may crash or freeze due to the excessive memory usage.
Error messages: Error messages may be displayed indicating that the service has run out of memory.

Patch Details

The patch addresses the memory leak issue by fixing the bug that prevents the service from properly releasing memory after processing each request. The patch is a simple update to the ArcGIS Server WMS service configuration file, which can be applied by following the instructions below.

Patch Instructions

Download the patch: Download the patch file from the Esri website.
Stop the service: Stop the ArcGIS Server WMS service.
Apply the patch: Apply the patch to the service configuration file.
Start the service: Start the ArcGIS Server WMS service.

Benefits of the Patch

The patch provides several benefits, including:

Improved performance: The patch resolves the memory leak issue, which can improve the performance of the ArcGIS Server WMS service.
Reduced crashes: The patch reduces the likelihood of crashes and freezes caused by the memory leak issue.
Error message reduction: The patch reduces the occurrence of error messages indicating that the service has run out of memory.

Conclusion

The ArcGIS Desktop WMS service memory leak patch addresses a critical issue that can cause performance problems and crashes. The patch is easy to apply and provides several benefits, including improved performance, reduced crashes, and error message reduction. We recommend applying the patch to ensure optimal performance and reliability of the ArcGIS Server WMS service.

Frequently Asked Questions

Q: What is the ArcGIS Server WMS service?

A: The ArcGIS Server WMS service is a powerful tool for creating and sharing maps.

Q: What is the memory leak issue?

A: The memory leak issue is a bug in the ArcGIS Server WMS service that prevents it from properly releasing memory after processing each request.

Q: How do I apply the patch?

A: To apply the patch, download the patch file from the Esri website, stop the ArcGIS Server WMS service, apply the patch to the service configuration file, and start the service.

Q: What are the benefits of the patch?

A: The patch provides several benefits, including improved performance, reduced crashes, and error message reduction.

Q: Is the patch easy to apply?

A: Yes, the patch is easy to apply and requires only a few simple steps.

Q: Can I apply the patch manually?

A: No, the patch should be applied by a qualified administrator or IT professional.

Q: Can I revert to the previous version of the service?

A: Yes, you can revert to the previous version of the service by uninstalling the patch and reinstalling the previous version.

Q: Is the patch compatible with all versions of the ArcGIS Server WMS service?

A: No, the patch is only compatible with specific versions of the ArcGIS Server WMS service. Please check the Esri website for compatibility information.

Q: Can I contact Esri support for assistance with the patch?

Q: What is the ArcGIS Server WMS service?

A: The ArcGIS Server WMS (Web Map Service) service is a powerful tool for creating and sharing maps. It allows users to publish maps and share them with others, either through a web browser or through a mobile device.

Q: What is the memory leak issue?

A: The memory leak issue is a bug in the ArcGIS Server WMS service that prevents it from properly releasing memory after processing each request. This can cause the service to consume increasing amounts of memory, leading to performance problems and potentially even crashes.

Q: How do I apply the patch?

A: To apply the patch, follow these steps:

Download the patch: Download the patch file from the Esri website.
Stop the service: Stop the ArcGIS Server WMS service.
Apply the patch: Apply the patch to the service configuration file.
Start the service: Start the ArcGIS Server WMS service.

Q: What are the benefits of the patch?

A: The patch provides several benefits, including:

Improved performance: The patch resolves the memory leak issue, which can improve the performance of the ArcGIS Server WMS service.
Reduced crashes: The patch reduces the likelihood of crashes and freezes caused by the memory leak issue.
Error message reduction: The patch reduces the occurrence of error messages indicating that the service has run out of memory.

Q: Is the patch easy to apply?

A: Yes, the patch is easy to apply and requires only a few simple steps. However, if you are not comfortable with applying patches, it is recommended that you contact Esri support for assistance.

Q: Can I apply the patch manually?

A: No, the patch should be applied by a qualified administrator or IT professional. If you are not familiar with the ArcGIS Server WMS service or patching in general, it is recommended that you contact Esri support for assistance.

Q: Can I revert to the previous version of the service?

A: Yes, you can revert to the previous version of the service by uninstalling the patch and reinstalling the previous version.

Q: Is the patch compatible with all versions of the ArcGIS Server WMS service?

A: No, the patch is only compatible with specific versions of the ArcGIS Server WMS service. Please check the Esri website for compatibility information.

Q: Can I contact Esri support for assistance with the patch?

A: Yes, you can contact Esri support for assistance with the patch. They can provide you with additional information and help you with the patching process.

Q: What are the system requirements for the patch?

A: The patch requires the following system requirements:

Operating System: Windows 10 or later
ArcGIS Server: ArcGIS Server 10.8 or later
WMS Service: WMS Service 10.8 or later

Q: Can I apply the patch to a production environment?

A: Yes, you can apply the patch to a production environment. However, it is recommended that you test the patch in a non-production environment before applying it to a production environment.

Q: What are the known issues with the patch?

A: There are no known issues with the patch. However, if you experience any issues after applying the patch, please contact Esri support for assistance.

Q: Can I get a copy of the patch?

A: Yes, you can get a copy of the patch from the Esri website. Simply download the patch file and follow the instructions for applying the patch.

Q: How do I report a bug with the patch?

A: If you experience any issues with the patch, please contact Esri support for assistance. They can help you troubleshoot the issue and provide you with a resolution.