Used Mac Mouse Fix as usual

Oct 13, 2025 by talynt.org 85 views

Microsoft Bluetooth Ergonomic Mouse Scrolling Issue: A Bug Discovered

Microsoft Bluetooth Ergonomic Mouse is a popular and highly-regarded mouse designed for comfort and precision. However, some users have reported a frustrating issue where scrolling on the mouse is disabled after restarting the computer. In this article, we will delve into the details of this bug, explore the steps to reproduce it, and discuss the possible causes and solutions.

The issue with the Microsoft Bluetooth Ergonomic Mouse scrolling was first encountered after restarting the computer as part of the updates process. The user noticed that the mouse scrolling stopped working, but the trackpad was functioning normally. The mouse was connected, and the buttons were working as expected. However, the scrolling feature was disabled, and the user was unable to scroll through documents or web pages.

To reproduce the issue, the user followed these steps:

Downloaded Mac Mouse Fix: The user downloaded the Mac Mouse Fix software, which is designed to improve the functionality of Bluetooth mice on Mac computers.
Used Mac Mouse Fix as usual: The user used the Mac Mouse Fix software as they normally would, without any issues.
Restarted computer after 3 days: The user restarted their computer after 3 days, which is when the issue first occurred.
Scroll wheel stopped working: After restarting the computer, the user noticed that the scroll wheel on their Microsoft Bluetooth Ergonomic Mouse was no longer working.
Device type is purely Bluetooth only: The user's mouse is connected via Bluetooth, without the use of an external USB dongle or wired option.

The user's system information is as follows:

Mac Mouse Fix Version: 3.0.3
macOS Version: 15.3.2 (24D81)
Mouse Model: Microsoft Bluetooth Ergonomic Mouse

The user noted that they should have tested whether this issue was specific to the Microsoft Bluetooth Ergonomic Mouse or if it was a more general problem with Bluetooth mice. Unfortunately, this was not done, and the issue was only discovered after the user encountered the problem.

Unfortunately, the user did not provide any console logs or crash reports related to this issue. However, it is possible that these logs may provide valuable information about the cause of the problem.

Based on the user's experience, it appears that the issue may be related to the Mac Mouse Fix software. The user noted that toggling the "Enable Mac Mouse Fix" option on and off again resolved the issue. This suggests that there may be an override or a conflict between the Mac Mouse Fix software and the Microsoft Bluetooth Ergonomic Mouse.

The issue with the Microsoft Bluetooth Ergonomic Mouse scrolling is a frustrating problem that can be caused by the Mac Mouse Fix software. By understanding the steps to reproduce the issue and the possible causes, users can take steps to prevent this problem from occurring in the future. If you are experiencing this issue, try toggling the "Enable Mac Mouse Fix" option on and off again to see if it resolves the problem.

Test different mice: If you are experiencing this issue, try using a different mouse to see if the problem is specific to the Microsoft Bluetooth Ergonomic Mouse.
Update Mac Mouse Fix software: Make sure that you are running the latest version of the Mac Mouse Fix software to ensure that you have the latest features and bug fixes.
Disable Mac Mouse Fix: If you are experiencing issues with the Mac Mouse Fix software, try disabling it to see if it resolves the problem.

The developers of the Mac Mouse Fix software may want to investigate this issue further to determine the cause and provide a solution. In the meantime, users can try the workarounds and recommendations outlined above to resolve the issue.

The issue with the Microsoft Bluetooth Ergonomic Mouse scrolling is a frustrating problem that can be caused by the Mac Mouse Fix software. By understanding the steps to reproduce the issue and the possible causes, users can take steps to prevent this problem from occurring in the future. We hope that this article has provided valuable information and insights into this issue, and we look forward to hearing from users who may have experienced similar problems.
Microsoft Bluetooth Ergonomic Mouse Scrolling Issue: A Q&A Article

In our previous article, we explored the issue with the Microsoft Bluetooth Ergonomic Mouse scrolling, where the scrolling feature is disabled after restarting the computer. We also discussed the possible causes and solutions to this problem. In this article, we will answer some frequently asked questions (FAQs) related to this issue.

A: The Microsoft Bluetooth Ergonomic Mouse scrolling issue is a problem where the scrolling feature on the mouse is disabled after restarting the computer. The mouse is connected, and the buttons are working as expected, but the scrolling feature is not functioning.

A: To reproduce the issue, follow these steps:

Download the Mac Mouse Fix software.
Use the Mac Mouse Fix software as usual.
Restart the computer after 3 days.
The scroll wheel on the Microsoft Bluetooth Ergonomic Mouse will stop working.

A: No, this issue may be specific to the Mac Mouse Fix software and not the Microsoft Bluetooth Ergonomic Mouse. However, the user who reported this issue was using the Microsoft Bluetooth Ergonomic Mouse.

A: The Mac Mouse Fix software is a utility designed to improve the functionality of Bluetooth mice on Mac computers. It is possible that this software may be causing the issue with the Microsoft Bluetooth Ergonomic Mouse scrolling.

A: To resolve the issue, try the following:

Toggle the "Enable Mac Mouse Fix" option on and off again.
Update the Mac Mouse Fix software to the latest version.
Disable the Mac Mouse Fix software.

A: Unfortunately, there is no permanent solution to this issue at this time. However, the workarounds mentioned above may help resolve the problem.

A: Yes, you can contact Microsoft or Apple for support. They may be able to provide additional assistance or guidance on resolving the issue.

A: It is possible that other mice may be affected by this issue. However, the user who reported this issue was using the Microsoft Bluetooth Ergonomic Mouse.

A: Yes, you can prevent this issue from occurring in the future by:

Updating the Mac Mouse Fix software to the latest version.
Disabling the Mac Mouse Fix software.
Using a different mouse that is not affected by this issue.

The Microsoft Bluetooth Ergonomic Mouse scrolling issue is a frustrating problem that can be caused by the Mac Mouse Fix software. By understanding the steps to reproduce the issue and the possible causes, users can take steps to prevent this problem from occurring in the future. We hope that this Q&A article has provided valuable information and insights into this issue.